Terms of Service

Last updated: June 25, 2026

These Terms of Service govern the purchase of goods through the online store www.goteoswim.com.

The online store is operated by:

JIM THE RAT s.r.o.
Registered office: Chudenická 1059/30, 102 00 Prague 10, Czech Republic
Company ID: 19970951
VAT ID: CZ19970951
Email: info@goteoswim.com

By placing an order through our online store, you agree to these Terms of Service.

1. Orders and Purchase Contract

All products displayed on our website are invitations to purchase and do not constitute a legally binding offer.

A purchase contract is concluded when we confirm your order by email.

2. Prices and Payment

All prices displayed on the website include VAT where applicable.

Available payment methods are displayed during checkout and may include secure online card payments and other payment methods offered by our payment providers.

3. Shipping and Delivery

Orders are shipped using our contracted delivery partners.

Estimated delivery times, available shipping methods and shipping costs are available in our Shipping Policy and are also displayed during checkout before payment is completed.

4. Returns and Right of Withdrawal

Consumers have the right to withdraw from the purchase contract within 14 days of receiving the goods in accordance with applicable consumer protection laws.

Detailed information regarding returns, refunds and the withdrawal process can be found in our Refund Policy.

5. Warranty and Complaints

If you receive a defective product, please contact us at info@goteoswim.com. We will review your claim and resolve it in accordance with applicable consumer protection laws without undue delay.

6. Privacy

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Further information is available in our Privacy Policy.

7. Governing Law

These Terms of Service are governed by the laws of the Czech Republic. Mandatory consumer protection provisions of the country where the consumer resides remain unaffected where applicable.

8. Changes to these Terms

We reserve the right to update these Terms of Service from time to time. The latest version will always be available on our website.

Contact

JIM THE RAT s.r.o.
Chudenická 1059/30
102 00 Prague 10
Czech Republic

Company ID: 19970951
VAT ID: CZ19970951

Email: info@goteoswim.com