Privacy Policy

Last updated: June 25, 2026

At goteo, we respect your privacy and are committed to protecting your personal data.

This website is operated by JIM THE RAT s.r.o., Company ID: 19970951, VAT ID: CZ19970951, with its registered office at Chudenická 1059/30, 102 00 Prague 10, Czech Republic ("we", "our", or "us").

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

Depending on how you use our website, we may collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Order history

• Payment information (processed securely through our payment providers)

• Device and browser information

• IP address

• Cookies and website usage data

How We Use Your Information

We process your personal data to:

• Process and deliver your orders

• Provide customer support

• Manage your customer account

• Process returns and refunds

• Prevent fraud and improve website security

• Improve our website and shopping experience

• Send marketing emails if you have given your consent

Payments

Payments are processed securely by our payment service providers. We do not store your complete payment card details.

Shipping

To deliver your order, we share the necessary shipping information with our logistics partners and carriers.

Marketing

If you subscribe to our newsletter, we may occasionally send you information about new collections, promotions and special offers.

You can unsubscribe at any time using the unsubscribe link included in every email.

Cookies

Our website uses cookies and similar technologies to:

• keep the website functioning properly,

• remember your preferences,

• analyse website traffic,

• improve your shopping experience.

You can manage or disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfil our contractual and legal obligations or as required by applicable law.

Your Rights

If you are located in the European Union or another jurisdiction providing similar rights, you may request:

• access to your personal data,

• correction of inaccurate information,

• deletion of your personal data,

• restriction of processing,

• data portability,

• withdrawal of consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

JIM THE RAT s.r.o.

Chudenická 1059/30
102 00 Prague 10
Czech Republic

Email: info@goteoswim.com

If you believe your personal data has been processed unlawfully, you also have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.